We offer a 30-day return policy for physical products, meaning you have up to 30 days from the date you receive your order to request a return.
To qualify for a return, the item must be in its original condition—unused, unworn, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.
To begin the return process, please contact us at [email protected]. If your return is approved, we will provide a return shipping label and detailed instructions on how to send your item back. Returns sent without prior authorization will not be accepted.
For any return-related inquiries, feel free to reach out to us at [email protected].
Damaged or Incorrect Items
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. We’ll assess the issue and work to resolve it promptly.
Non-Returnable Items
Certain products are not eligible for return, including digital downloads and custom-made items (such as personalized or special orders). If you have any questions regarding a specific item, please reach out to us.
Additionally, sale items and gift cards are non-returnable.
The quickest way to get a replacement item is to return the original purchase. Once your return is approved, you can place a new order for the desired item.
Once we receive and inspect your returned item, we’ll notify you whether your refund has been approved. If approved, the refund will be processed automatically to your original payment method. Please note that it may take some time for your bank or credit card provider to complete the transaction.